FixedFloat.app

Privacy Policy

Last updated: October 31, 2025

1. Introduction

FixedFloat.app ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our fixedfloat exchange services. We believe in transparency and minimal data collection.

2. Information We Collect

2.1 Transaction Data

When you initiate a fixedfloat swap, we temporarily collect:

  • Cryptocurrency addresses (deposit and destination)
  • Transaction amounts and selected trading pairs
  • Rate type selection (floating or fixed float)
  • Transaction timestamps and status

This data is stored only for the duration of the transaction and up to 30 days for support purposes. We do not link transactions to personal identities.

2.2 Technical Information

We automatically collect standard technical information including IP addresses, browser type, device information, and access times. This data is used for security, fraud prevention, and service improvement.

2.3 No Personal Information

We do not require or collect personal information such as names, email addresses, phone numbers, or identity documents. Our fixedfloat crypto service operates without KYC or registration requirements.

3. How We Use Information

We use collected information to:

  • Process and complete fixedfloat exchange transactions
  • Monitor transaction status and provide support
  • Detect and prevent fraud or abuse
  • Improve our service quality and user experience
  • Comply with legal obligations and regulatory requirements

4. Data Retention

Transaction data is retained for 30 days after completion for support and dispute resolution purposes. After this period, all transaction-specific data is permanently deleted from our systems. Technical logs are retained for up to 90 days for security analysis.

5. Data Security

We implement industry-standard security measures to protect your data including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services for blockchain interactions, rate feeds, and infrastructure. These services may collect data according to their own privacy policies. We do not share your transaction data with third parties for marketing purposes.

7. Cookies and Tracking

We use minimal cookies for essential functionality such as maintaining your session during a fixedfloat swap. We do not use tracking cookies or third-party analytics that identify individual users.

8. Your Rights

You have the right to:

  • Request information about data we hold related to your transactions
  • Request deletion of your transaction data (subject to legal retention requirements)
  • Opt-out of non-essential data collection
  • Contact us with privacy concerns or questions

9. International Users

Our fixedfloat exchange service is available globally. By using our service, you consent to the transfer and processing of your data in jurisdictions where our servers are located. We comply with applicable data protection laws including GDPR where applicable.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

privacy@fixedfloat.app